Support
Support
At XOLA TECH, we are dedicated to providing streamlined support for all your technical and procurement needs. Please use the specific contact channels below to ensure your request is handled by the correct department.
1. Purchase Orders (PO)
We proudly support Government, Educational, and Approved Net 30 customers. Please email your official Purchase Orders directly to our sales team at store@xolatech.com.
2. Order Tracking & Invoices
To request a status update on your shipment or to obtain a copy of your commercial invoice, please send your order number to store@xolatech.com.
3. Returns & RMA
If you need to initiate a return or request an RMA (Return Merchandise Authorization), please contact our returns department at store@xolatech.com. Please include your reason for return to expedite the process.
4. Direct Inquiries
For general questions regarding our products or services, you can reach our support line at:
Phone: 855 803 3982
Business Hours: Monday – Friday | 09:00 am – 05:00 pm
5. Technical Support Policy
Please note that our phone lines are dedicated to sales and order inquiries only. We do not provide technical support via telephone. For technical specifications or compatibility questions, please refer to the product documentation on our website.
